Leading BPO Solutions for Your Business Needs

Expert customer support and innovative technology solutions tailored for your success.

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Comprehensive customer support management for businesses.

Advanced speech recognition and IVR solutions available.

Data-driven analytics solutions to enhance performance.

A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.

About Convergys India Services

Convergys India Services Pvt. Ltd. is a leader in BPO, providing innovative customer support and technology solutions since 2001, headquartered in Gurugram.

A person wearing a yellow uniform with green accents and a face mask stands in a store environment holding a smartphone displaying a logo. They have a lanyard with an ID card around their neck. To the side, a bright yellow banner promotes a shopping concept with the 'BIP BIP' logo and text in another language along with English, mentioning 'The ease of shopping anytime anywhere'. 'Tops market' is highlighted at the bottom of the banner.
A person wearing a yellow uniform with green accents and a face mask stands in a store environment holding a smartphone displaying a logo. They have a lanyard with an ID card around their neck. To the side, a bright yellow banner promotes a shopping concept with the 'BIP BIP' logo and text in another language along with English, mentioning 'The ease of shopping anytime anywhere'. 'Tops market' is highlighted at the bottom of the banner.
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A woman in a blue top is smiling while interacting with a customer. She is standing behind a point-of-sale terminal with a digital display showing an amount and list of items including Avocado Toast, Coffee, and Tax. In the foreground, a hand is holding a white take-away coffee cup.
A woman in a blue top is smiling while interacting with a customer. She is standing behind a point-of-sale terminal with a digital display showing an amount and list of items including Avocado Toast, Coffee, and Tax. In the foreground, a hand is holding a white take-away coffee cup.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

Our Company Overview

With over 24 years of experience, we specialize in customer support management, analytics solutions, and advanced speech recognition technologies for diverse industries.

Comprehensive BPO Solutions

Convergys India Services offers innovative outsourcing solutions to enhance customer experience and operational efficiency.

A retail setting with a digital point of sale system on a counter displaying product information. A customer and an employee are engaged in a transaction, with the employee wearing a plaid shirt and the customer holding a bottle. Shelves filled with products are visible in the background.
A retail setting with a digital point of sale system on a counter displaying product information. A customer and an employee are engaged in a transaction, with the employee wearing a plaid shirt and the customer holding a bottle. Shelves filled with products are visible in the background.
A web page from Razorpay displaying marketing content about financial services. The page includes a 3D illustration of a cube surrounded by floating labels with financial terms like 'Virtual Account' and 'Vendor Payouts'. The text encourages business growth through automated financial solutions. Navigation links for various services are visible at the top.
A web page from Razorpay displaying marketing content about financial services. The page includes a 3D illustration of a cube surrounded by floating labels with financial terms like 'Virtual Account' and 'Vendor Payouts'. The text encourages business growth through automated financial solutions. Navigation links for various services are visible at the top.
Customer Support Management

Expert support services designed to improve customer satisfaction and streamline communication processes effectively.

Technology Solutions

Advanced technology solutions that integrate analytics and speech recognition for optimized business operations.

Our Locations

Convergys India Services Pvt. Ltd. operates from Gurugram and Bangalore, providing exceptional BPO services and customer support solutions.

Gurugram

Gurugram, Haryana, India

Bangalore

9 AM - 6 PM

Convergys India Services has transformed our customer support experience with their exceptional BPO solutions.

Rajesh Kumar

A person with a headscarf is on the phone at a desk. The workspace includes a laptop with a blue screen, a pink bottle, a cardboard box, and a packet of snacks. The person is facing away, focusing on the phone call.
A person with a headscarf is on the phone at a desk. The workspace includes a laptop with a blue screen, a pink bottle, a cardboard box, and a packet of snacks. The person is facing away, focusing on the phone call.
A reception desk with a glass barrier and wooden base is shown. Behind the desk, two individuals are seated, one of whom is wearing headphones. Above the desk, a large illuminated sign reads 'Sendy Partner Center.'
A reception desk with a glass barrier and wooden base is shown. Behind the desk, two individuals are seated, one of whom is wearing headphones. Above the desk, a large illuminated sign reads 'Sendy Partner Center.'

★★★★★

Services

Leading BPO solutions for customer support management.

Solutions

Contact

info@convergysindiaservices.in

080-40604300

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